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Mohammed Abuzar is a seasoned Product Support Engineer with expertise in evaluating failures, bugs, and systematic problems, along with advocating for customer support by addressing pain points. Currently working at Velocity since September 2023, Mohammed has previously served in the same role at Open Financial Technologies from June 2021 to September 2023. Prior to that, Mohammed was a Product Support Executive at Greet Technologies, focusing on customer engagement and technical support related to Tally licensing and GST transactions. An internship at Moody's Analytics Knowledge Services involved web development using CSS, HTML, JavaScript, and React JS, contributing to performance optimization. Mohammed holds a Master's degree in Computer Science from Dayananda Sagar Institutions (2015-2018) and a Bachelor's in Computer Applications from Al-Ameen Institute of Information Science (2013-2015).