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Sonali Kapoor has a diverse work experience in the online space, with a focus on product management and creative design projects. Sonali served as the VP at Velocitai Digital, where they had 19 years of experience and was responsible for directing online and mobile VAS products. Sonali also applied marketing strategies to increase user engagement and usage of products. Prior to that, they worked as a Product Management Consultant at Independent and as a Product Designer at GRMS IT Consulting. Earlier in their career, Sonali was a Product Manager and Senior Manager of User Experience at ibibo Group, a leading online travel company in India. Sonali also held the position of Senior Manager of User Experience at Naukri.com, India's premier online classifieds company, where they led a design team and successfully improved user experience through UX analysis and testing. Sonali began their career as a UI Designer at Sam Softech and eSteps Technologies. Sonali has a proven record of accomplishments, an entrepreneurial style, and a strong ability to lead high-performance teams.

Sonali Kapoor attended Delhi University from 1994 to 1998, where they obtained a Bachelor of Arts degree. Sonali then enrolled at IGNO University in Delhi, where they pursued a certificate in Computing. However, the start and end years for this certificate program are not provided.