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Bilal Shaikh is an experienced operations manager with a tenure at Veldos LLC since July 2012, having steadily progressed from Assistant Manager to Manager Operations. In this role, Bilal maintains effective client relations, oversees the management of service level agreements, and is renowned for achieving the top rank in six segments over the last six months. Prior experience at Zenta from November 2005 to July 2012 includes positions as Project Leader and Team Leader, where Bilal was instrumental in improving revenue, managing team performance, and conducting quality analyses. Bilal is currently pursuing a degree in Commerce from Ritumbhara College, complementing a solid foundation built at Mount Mary High School.