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Esra Yaz has diverse experience in customer service and organizational roles. Esra worked as a Customer Assistant at Marks and Spencer, focusing on excellent customer service and product management. As Treasurer and Secretary for the UEA Photography Society, Esra managed finances and organized events. Prior experience includes serving as a waitress at the Garden Cafe, providing courteous service within a team environment. Esra holds a Bachelor of Arts in Film and Television from the University of East Anglia and has completed A-Levels in Art, Photography, Classical Civilisations, and Turkish, as well as GCSEs in various subjects.