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Sally Eckhart has extensive experience in customer success and operations management within the pharmaceutical and technology sectors. At Veeva Systems since March 2015, Sally has held positions such as Program Manager for Content Partners and Senior Manager for Commercial Customer Success in Europe, focusing on customer strategy, innovation, and best practices. Prior to Veeva, Sally spent over thirteen years at Allergan, where roles included Data Quality and Commercial Reporting Manager for EAME, successfully leading teams to enhance sales and marketing information reliability, and securing significant funding for key projects. Earlier experience includes positions at Idiom Technologies and SDL International, where the responsibilities spanned office management and project assistance. Sally holds degrees from Cardiff University, Saïd Business School at the University of Oxford, and CELforPharma, emphasizing leadership and brand planning in the pharmaceutical industry.