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Pedro Maraver Becerra has extensive experience in customer service and quality assurance across various sectors. Currently serving as Team Lead for the UK Global Service Center at Veeva Systems since January 2016, Pedro provides bilingual support and fosters professional relationships with clients. Prior roles include commis waiter at Cote Brasserie and cafe assistant at BaxterStorey, highlighting adaptability in service-oriented environments. Pedro’s engineering background encompasses energy efficiency consulting and extensive experience in quality and health & safety auditing with PROINCA. Educational qualifications include a BSc(Hons) in Environmental Science from the University of Cádiz, completed in 2011.