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Narimasa Kumagawa is a knowledgeable professional currently serving as a Product Expert for Vault Quality at Veeva Systems, focusing on enhancing the success of software within the Japan region. Prior to this role, Narimasa held positions at OneStudyTeam as a Senior Specialist in Global Site Success, where implementation and adoption of a patient enrollment platform were led across multiple clinical trials. Additional experience includes serving as a Customer Success Manager at Cisco, driving the adoption of SaaS solutions, and working at Wolters Kluwer as a Customer Success Specialist, ensuring enterprise healthcare clients in west Japan achieved their objectives with clinical SaaS solutions. Narimasa holds a Bachelor of Fine Arts from The City University of New York and a Master's degree from Florida State University.