Mandeville Smith is a seasoned Technical Support Engineer currently employed at Veeam Software since November 2022, specializing in Backup & Replication Support with extensive experience in VMware and Hyper-V virtualization. Mandeville has developed technical skills through various roles, including overseeing MSP support at Tactical IT Group, Tier II technical support at Caregility, and help desk services at Epsilon, Inc., where Mandeville earned a Secret level Clearance. Additionally, Mandeville actively enhances IT proficiency through an independent Homelab project focused on Linux and automation technologies. A graduate of the University of West Florida with a Bachelor's in Business Management, Mandeville has also contributed in roles within audio-visual production and customer service, demonstrating a diverse and rich professional background.
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