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Faiz Mohamed Ismail is an experienced professional in online marketing and business analysis, currently working at Vectone Mobile since January 2015, where expertise is provided in model maintenance and governance standards. Previously, Faiz served as the Assistant Building Manager at Harrods from January 2018 to January 2023, managing relationships with residents and overseeing contractors. Prior roles included Customer Service Assistant positions at BP and Shell, focused on delivering exceptional customer service and resolving inquiries. Faiz began a career as a Licensed Insurance Agent and Advisor at HNB Assurance PLC, excelling in risk analysis and insurance sales. Academic qualifications include a BA (HONS) in Business Management from Anglia Ruskin University and certification as a Google Adwords Professional.