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Joseph Varacalli is a seasoned Senior Application Analyst at University Hospitals since October 2021 and a Senior Analyst at VCU Health since October 2020. Previously, Joseph served as an Epic Bones Analyst at Cleveland Clinic and an Epic Ambulatory Analyst at Mercy Health, showcasing a strong focus on incident resolution and training in the Epic system, achieving a top ticket closure rate in 2017 and 2018. Earlier professional experience includes roles as a sales professional at HP, where Joseph trained employees and fostered client relationships, and as a computer repair specialist at Geek Squad. Joseph also held a position as a sales manager at DIRECTV. Joseph holds a Bachelor of Business Administration in Management Information Systems from Youngstown State University.