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As the head of customer experience, John works closely with sales with the goal of increasing adoption, retention, and engagement of vCom’s software and managed services.

Prior to joining vCom, John worked for Calero, a large IT spend management provider. There, he led the team responsible for sales support and client relationship management. He also oversaw inventory management, contract management, expense management, bill pay services, and other operational functions. Prior to Calero, John led the technology expense operations for Manage Mobility, a provider of end-to-end enterprise mobility & managed services, and was the Vice President of Lifecycle Services for Advocate.