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Jennis LaVita is an experienced professional in account management and operations, currently serving as a Teleservices Account Manager at VCloud since February 2022. Prior experience includes the role of Technical Account Manager at ROI Solutions from October 2020 to February 2022 and an extensive tenure at Epsilon from January 1992 to November 2019, during which Jennis held dual roles as Teleservices Account Manager and Operations/Prod Analyst. Key responsibilities involved client interactions for IVR and Live Operator scripting for pharmaceutical brands, ensuring compliance with FDA regulations, managing day-to-day operations, and overseeing data processing and project management for multiple vendors. Jennis holds an Associate's degree in Management Information Systems from Northeastern University, completed in 2000.