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Ankur Shah has a strong background in software engineering and leadership roles. Ankur is currently the founder of TrueHelp since October 2019. Prior to that, they worked as the Director of Engineering at Vcare Corporation since January 2013. Ankur also held the position of Senior Software Engineer at IDT from an unknown start date to December 2012, and at Net2Phone from June 2001 to October 2006. Ankur began their career as a Software Engineer at CSF from an unknown start date to 2000.

Ankur Shah completed their education at three institutions. Ankur attended Modern High School (MHS), Barakhamba Road from 1990 to 1996, where they obtained a High School degree. Following that, Ankur studied at Monmouth University from 1997 to 2000, earning a Bachelor of Science degree in Computer Science. Continuing their education, Ankur pursued a Masters of Science degree in Computer Science from Monmouth University between 2000 and 2002.