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Adam Ballhaussen is a seasoned professional in digital learning and customer education, currently serving as the Director of Digital Learning & Global Customer Education at Varicent since December 2023. Prior roles include Senior Director of Customer Education & Advocacy and Director of Customer Education at Docebo, where significant contributions to customer training and advocacy were made from November 2020 to December 2023. Adam's expertise also encompasses roles as a Global E-Learning Consultant at Diversey, a Senior Educational Multimedia Strategist at nCino, and various positions in graphic design and marketing. Adam holds a Bachelor of Science in Business Administration and Management with a focus on Marketing from the University of North Carolina Wilmington and a Bachelor of Applied Science in Operations Management and International Business from HSB Hochschule Bremen.