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Hriday Pratim Kalita is a skilled professional with extensive experience in customer success and human resources. Currently serving as a Customer Success Specialist at Vantage Circle, Hriday Pratim has previously held positions such as Administrative Executive at vivo India, where responsibilities included event management and client handling. Prior experience as a Management Trainee in Human Resources at Ambygold Manorama Foods involved vendor management and sourcing, while a human resources internship at Gauhati Medical College during the COVID-19 pandemic provided valuable administrative support. Initial work experience included a role as a Web Research and Data Analyst at Mirania Data Systems and software development at the Indian Institute of Technology, Guwahati. Educational credentials include an MBA in HR Management and Marketing from Gauhati University and a BTech in Information Technology from the Central Institute of Technology, Kokrajhar. Additionally, Hriday Pratim holds a Diploma in Fine Arts from the Assam Fine Arts and Craft Society.