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Samantha Marks has significant experience in customer experience leadership, having held the position of Director of Customer Experience at Vantage Apparel, AS Beauty Group, and Director of Customer Engagement at FULLBEAUTY Brands. Additionally, Samantha served as Head of Customer Experience at Snow Joe + Sun Joe and worked as a Management Consultant in call center and operations management. Academic qualifications include an MBA in Marketing from Fairleigh Dickinson University and a Bachelor of Science in Business Administration from Kean University.