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Taylor Brooks is a seasoned Customer Success Manager with extensive experience in the field, currently holding a position at Pramata since December 2022. Prior professional roles include positions at impact.com, White Cup, and Zillow Group, where Taylor developed skills in customer and partner success management. Taylor also served as a Lead Business Analyst at Gensuite and as an Operations Manager at South Beach Yacht Sales. Earlier career experience includes various customer success roles at Zillow, along with active involvement in the University of Cincinnati's American Marketing Association, where Taylor received multiple awards for outstanding contributions and leadership. Taylor holds a BBA in Marketing, BBA in International Business, and a Minor in Professional Sales from the University of Cincinnati, complemented by education at Audencia.