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Margarita Wilshire is an accomplished professional with extensive experience in customer support and management. Currently serving as Director of Customer Support at Vanta since January 2022, Margarita previously held various leadership roles at Alteryx from June 2009 to January 2022, where responsibilities included managing a team focused on North America and LATAM, introducing innovative support models, and earning several accolades, including the Customer Support Employee of the Year award. Prior to Alteryx, Margarita worked at Sprint and IBM, leading teams in customer experience and market intelligence, respectively. Margarita holds a Bachelor's degree in Systems and Computer Science and multiple certifications in marketing and sales methodologies.