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Vikki Palmer is an experienced professional currently serving as the Modern Workplace Manager at Vanquis Bank since July 2019, where previous roles included Client Engineering Lead and IT Product Adoption Specialist. Prior to this, Vikki worked at Affinity Water from June 2009 to July 2019, holding positions such as SharePoint Analyst, Digital Engagement Manager, and Community Operations Team Leader, with a strong focus on Office 365 and SharePoint online administration, as well as team leadership in emergency contact support. Earlier in Vikki's career, a role as Customer Service Coach at Veolia Water UK involved coaching and quality auditing across multiple sites. Vikki's educational background includes attending Folkestone School for Girls from 1989 to 1994.