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Jana Allingham is an experienced Information Technician currently working at Vancouver Island Regional Library since May 2016, where responsibilities include providing reference services, moderating interlibrary loan requests, and collaborating on collection development. With a background that includes roles as a Social Media Assistant/Web Designer for Healthy Hounds Adventure Group and a Document Controller at MEG Energy Corp, Jana's expertise spans technical support, content creation, and document management. Previous positions include Technical Services Applications Specialist at the University of Alberta, Coordinator of Library Technical Services at Keyano College, and various library-related roles, demonstrating a comprehensive understanding of library operations, technical services, and software support. Jana also holds education credentials from Langara College and North Island College.