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Ken P. has a diverse work experience in the customer service and business services industry. Ken started their career at Concentrix in 2014 as a Customer Service Representative Tier II & III. At Concentrix, they specialized in customer engagement and improving business performance. In 2019, Ken joined iQor as a Customer Service Associate, where they focused on delivering outstanding omnichannel customer experiences. Currently, Ken is working at Valoroo as the Director of Strategic Partnership. Valoroo supports logistics companies by building and maintaining offshore teams primarily in the Philippines, allowing local teams in the United States to become more strategic and efficient. Ken's areas of support at Valoroo include transportation, logistics, and supply chain.

Ken P. attended the University of St. La Salle from 2010 to 2014. During this time, they earned a Bachelor of Science in Business Administration with a major in Business Economics. Additionally, they also obtained a Bachelor of Science in Business Administration with a major in Operations Management and a Human Resource Certificate.