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Micah P. is an experienced operations and service delivery professional currently serving as the District Operations Manager at Valet Living since February 2022, overseeing service delivery for over 20 apartment communities and managing a workforce of 15-30 Service Valets. Prior to this role, Micah worked at Microsoft from November 2017 to June 2021 as a Retail Partner Store Specialist, where responsibilities included training and educating both employees and customers on Microsoft products. Micah also held the position of Account Manager at Miva, Inc. from June 2016 to November 2017, nurturing relationships with high-value customers to support their business growth on the Miva platform. Earlier experience includes serving as Assistant Store Manager and Merchandise Manager at Barnes & Noble, Inc. from January 2010 to June 2016, providing operational support and managing store activities effectively.