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John Jones has over 20 years of work experience in the IT and banking industries. In 2021, they began working as an IT Systems Administrator and Software Engineer at Valentine Research Inc, where they are responsible for maintaining and monitoring IT infrastructure for a base of ~30 internal end-users. From 2008 to 2021, John worked at Hunter Consulting Company as an IT Systems Administrator, responsible for 10 servers, including 7 virtual servers in a v-sphere environment, and maintaining 35 desktop computers, 14 laptops, and 6 printer/copiers. John was also the Director of Education, IT Instructor, and Network Administrator at TechSkills from 2008 to 2021, where they mentored students and taught classes on system repairs, software upgrades, and configuration. From 2008 to 2007, John worked at Robert Half Technology as a Systems Administrator, providing IT Technician and System Administration services for top clients. Additionally, they were an IT Technician at CompUSA from 2007 to 2000, leading a team of four technicians in troubleshooting, upgrading, repairing, and building personal computers and laptops. Finally, from 2000 to 2007, John was the Vice President and Branch Manager at Chase, overseeing all aspects of running the daily operations of a local banking center.

John Jones has an education history that includes a BA in General Studies from Indiana University Southeast, focusing on Education, Computers, and Supervision, as well as an AS in Science of Business from Indiana University Southeast, focusing on Management and Administration. In 2007-2008, they also attended TechSkills to obtain A+, Net+, and MCSA certifications in Information Technology. Additionally, they have obtained certifications from CompTIA and Microsoft, including Network+, Microsoft Certified Systems Administrator, Microsoft Certified Professional, and A+.