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Stefania Rocha is a seasoned professional in customer success and sales management, currently serving as Senior Customer Success Manager at VAGAS.com since September 2019. In this role, Stefania actively monitors client engagement, fosters client loyalty, and collaborates on success milestones while driving opportunities for up-sell and cross-sell. Prior experience includes Regional Sales Manager at Naru Decor and Regional Sales Coordinator at ARTIMAGE Indústria e Comércio Eireli, where Stefania developed sales strategies and managed teams to achieve performance goals. Stefania's educational background features an MBA in Marketing and Commercial Management from Business School São Paulo, and certifications in Data Analytics and as a Customer Success Manager.