Monica Maged is an experienced professional currently serving as an Associate Team Lead at Sutherland since August 2020 and a Customer Service Agent at UX Centers since December 2019. In addition, Monica holds the position of Technical Project Coordinator at Caritas since November 2019. Previously, Monica worked as a Customer Services Agent at BLOM BANK Egypt for a brief period in September 2018, and as a Bank Teller at بنك الإتØاد الوطني in August and September 2018. Early roles include a Receptionist at Bibliotheca Alexandrina in July 2018 and a Customer Service Agent at بنك الأتØاد الوطني in June 2018. Monica obtained a Bachelor's degree in Business Administration and Management from the Faculty of Commerce, English Section, Alexandria University in 2019, having completed a High School Diploma at El Nasr Girls College (E.G.C) in 2015.
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