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Jessica Rush is an experienced professional in customer service management and coaching, currently serving as a Senior Manager of CS Performance Coaching at Utility Warehouse since February 2023. Prior to this role, Jessica held the position of Senior Team Manager at Equiniti for a brief period from November 2022 to March 2023. Experience also includes serving as Customer Team Lead at Freetrade from November 2021 to November 2022. Jessica's earlier career at HSBC spanned over five years and encompassed roles such as Team Manager, Service and Quality Coach, and Credit Controller, showcasing a strong background in team leadership and customer service excellence.