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Claudio Massina started their work experience as a Service Engineer at Nidek in 1998, where they worked on excimer laser and diagnostic devices. Claudio then moved to VISX in 1999, where they became a certified VisX service engineer and Keyoperator for the Italian area. In 2005, they joined Massina svc as an Equipment Coordinator, and in 2011, they began working as a Service Engineer at Ziemer group A.G. Claudio then transitioned to managing their own freelance professional services at Massina svc, where they performed device check, calibration, and setup, as well as surgery planning and surgery room support. In 2015, they took a German intensive course at Klubschule Migros before joining USound GmbH in 2018 as the IT & Administration Manager.

Claudio Massina completed their education in the field of Electrical and Electronics Engineering. From 1991 to 1996, they attended ITIS P.Paleocapa, where they obtained a Graduate diploma. Additionally, from 1992 to 1996, Claudio attended the Istituto tecnico Industriale P.Paleocapa Bergamo, where they graduated with a degree in Electrotechnical Engineering.