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Scott Gross is a Software Engineer at USNR since March 2007, specializing in designing and maintaining software for whole log optimization in hardwood and softwood lumber mills. Prior to this role, Scott worked as a Software Tester at Symantec from January 2005 to March 2007 and served as a Customer Service Representative, addressing issues escalated directly to Symantec executives. Scott holds a Bachelor of Science degree in Computer Science from Michigan Technological University, earned between 1998 and 2005.