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Kelsey Michael has a diverse work experience spanning multiple industries and roles. Starting in 2013, they worked as a Telemarketer at Indiana University Foundation. In 2014, they interned as an Event Assistant at BritishAmerican Business. From 2017 to 2022, they worked at Healthesystems, first as an Account Representative and then as an Account Manager, demonstrating their growth within the company. In 2016, Kelsey briefly worked as an Executive Assistant at Healthesystems before transitioning to the role of Territory Manager at Advanced Tissue. Prior to that, they gained extensive experience in the restaurant industry as an Assistant Manager at Skooter's Family Restaurant from 2007 to 2015. Kelsey's most recent position, starting in 2022, is as a Customer Success Manager at Ushur.

Kelsey Michael attended Indiana University Bloomington from 2012 to 2015 and completed a Bachelor's degree in Communications. Additionally, in December 2022, Kelsey obtained the Ushur Certified Pro - Level 1 certification from Ushur.