Mike McDowell is a seasoned professional with extensive experience in digital marketing, eCommerce, and customer insights. Currently serving as a Senior Solutions Consultant for Global Accounts at UserTesting since January 2021, Mike specializes in leveraging qualitative customer feedback to meet business goals for large organizations. Previously, Mike held key roles such as e-Commerce Innovation Partnerships Manager at Reckitt, where relationships with startups and major retailers were managed to enhance product offerings. With a history at Hertz spanning over two decades, Mike led various digital initiatives and innovation strategies. A graduate of Marist College with a degree in Radio, Television, and Digital Communication, Mike continues to contribute significantly to the fields of marketing and customer experience.