USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry’s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN’s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. 

In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.


Call Center

Cloud

Information Technology

Internet

Marketing

USAN, Inc.

Steve Walton

Eve W.

Mike Shea

Mike Evenson

James Moore PMP CSPO CSM

Donny Jackson

Laura Hall

Paul Soligon

Loyd Olson

Larry Newfield, CISSP, CEH, CSM

Jordan Gladwin, PMP

Jeanne Cagan

Farid Shenassa

The Leadership Team at USAN, Inc. is responsible for setting the strategic direction and ensuring the successful execution of corporate objectives. This team, comprising top executives and vice presidents across various functions, collaborates to drive innovation, optimize operations, and enhance customer engagement solutions. They aim to maintain USAN's market leadership in delivering industry-best cloud and hybrid customer engagement solutions and ensuring high availability and scalability for their clients.

Leadership Team

Software Development

Engineering and IT

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Leadership Team

About

Team members

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Leadership Team

About

Team members

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