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Vivek Kapadia is an experienced professional in product management and agile methodologies, currently serving as an Agile Product Owner at USAA since September 2024. Prior to this role, Vivek held the position of Vice President, Sr. Product Owner at Bask Bank and served as a Sr. Product Manager for Wealth Management and Chase Travel at JPMorgan Chase & Co. from April 2022 to March 2024. Experience also includes a tenure at Goldman Sachs as a Product Manager and Consumer Project Delivery Specialist. Earlier roles at Carvana as a Customer Advocate and Deloitte as an Advisory Consultant contributed to a robust foundation in customer service and consulting. Vivek began a professional journey with managerial training at Flik Hospitality Group after obtaining a Bachelor's of Science in Hotel & Lodging Management from Johnson & Wales University and prior studies in Nutrition Sciences at the University of Pittsburgh.