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Randy Zorn is a seasoned digital product manager with extensive experience in enhancing digital experiences and driving marketing strategies across various industries. Currently serving as a Digital Product Manager Lead at USAA since April 2018, Randy collaborates with internal stakeholders to align strategies and improve digital initiatives. Prior to USAA, Randy held positions at Hilton, Capital One, and Ciena, where significant achievements included deploying Apple Business Chat, increasing SEO traffic for Capital One Home Loans, and managing substantial marketing campaigns. Randy's career also includes valuable roles at Travelocity, Worldwide Revenue Solutions, and Celanese, demonstrating a strong foundation in digital marketing and product management. Randy earned a BBA in Marketing from the University of North Texas.