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Constance Lower is an accomplished professional with extensive experience in business process consulting and project management across various industries, including insurance and technology. Currently serving as Director Business Process Consultant at USAA since September 2020, Constance previously held multiple senior leadership roles at The Hartford, where responsibilities encompassed product development, strategy execution, and change management. Additional roles at organizations such as gssinfotech, MassMutual Financial Group, and Aetna highlight expertise in project planning, financial oversight, and effective communication with senior leadership. Constance holds a Master of Science in Nursing Science from Western Governors University, an Associate's degree in Nursing Science from Goodwin College, a Master's degree in Organizational Leadership from Quinnipiac University, and a Bachelor's degree in Political Science and Government from the University of Connecticut.