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Janetta Lewis is a seasoned professional in the mortgage industry with extensive experience spanning over two decades. Currently serving as a Quality Control Manager and Quality Review/ECOA Team Lead at USA Mortgage since September 2021, Janetta oversees disclosure audits and post-fund workflows, providing crucial feedback to auditors. Previous roles include Home Loan Specialist II at PennyMac Loan Services, LLC, where Janetta restructured loan files for regulatory compliance, and a long tenure at State Farm Bank, where responsibilities ranged from customer service to quality assurance auditing and mortgage funding. Janetta began the career with varied roles in administrative support at Spherion Professional Services and assistant management at Blockbuster Video. Janetta holds a Bachelor of Business Administration with a focus on Industrial and Organizational Psychology from Southern New Hampshire University.