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Austin Porterfield is an experienced professional with a strong background in technical support, installation, and repair. Currently serving as a Crew Lead at USA Insulation since May 2022, Austin manages teams to perform insulation installations and maintains equipment while training crew members. As a Technical Support Specialist at UNOX Inc. since April 2022, Austin leverages technical expertise to assist customers. Previous roles include Technician at Conn's HomePlus and Repair Technician at The Appliance Doctor, where Austin diagnosed and repaired appliances. Austin's leadership experience as a Ground Team SAR Leader with Civil Air Patrol involved leading search and rescue efforts and training personnel in emergency response. Educational qualifications include a Bachelor of Applied Science in Mechatronics, Robotics, and Automation Engineering from ECPI University and an Associate of Science in Mechanical Engineering from Alamance Community College.