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Koven joined USA Gymnastics in 2006 as a Member Services Representative. Since then, she has assumed various roles within the Member Services Department. Throughout her time with the organization, Koven has actively contributed to the day-to-day business operations of USA Gymnastics’ membership and education sectors, connecting with every facet of the gymnastics community across all disciplines. She has consistently sought ways to increase member engagement and benefits and better meet the needs of every discipline at every level of the sport. To this end, she has worked closely with USA Gymnastics’ technology team to identify opportunities for improvement and to implement new and innovative solutions. She has also managed and produced numerous national educational and trade show events, including the organization’s annual National Congress.

Koven majored in fine arts at Ball State University and worked in store retail management for Starbucks Coffee Company and Pier 1 Imports prior to joining USA Gymnastics.