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Kevin Blume is an experienced technical professional with a strong background in IT support and field service. Currently serving as a Field Implementation Technician at firstPRO, Inc. since November 2022, previous roles include Technical Support Engineer at Xerox, where responsibilities involved repairing and maintaining laser printers, and Infrastructure Engineer at TEKsystems, focusing on hardware and software systems management and network troubleshooting. Kevin's career also includes significant experience with HP as a Field Service Technician, providing comprehensive support for various printing and computing devices. Kevin holds a Bachelor's Degree in Network Operations & Security from Western Governors University and a certificate in Internetworking Technician from PC AGE Career Institute.