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Jay Heitz has a diverse work experience spanning over several companies. Jay started their career in 1993 at Healthpoint as a Sales Representative and later became a Sales Trainer. From 1997 to 2003, they worked at Healthpoint as a District Sales Manager and then as a National Account Director. In 2013, they joined Optimer Pharmaceuticals as a Director of National Accounts until 2014. Jay later became the Regional Vice President of Sales at Urgo Medical North America.

Jay Heitz attended Texas A&M University for an unspecified amount of time, where they pursued a BA in Political Science. The specific timeframe of their education and whether they completed their degree is not provided.