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Jilly Van Hees currently serves as a Demand Planner at Urban Arrow since December 2022, previously holding the position of Productie Planner. Prior experience includes working as a Proces Optimalisatie Specialist at MSD from August 2020 to November 2022, and completing an Afstudeerstage at ProjectsOne in early 2020, focusing on enhancing a planning algorithm. Additional roles include serving as a Gastvrouw at Proeflokaal Bregje Franchise and internships in continuous improvement at MSD and Elisabeth-TweeSteden Ziekenhuis, where projects involved reducing order changeover times and visitor waiting times. Jilly Van Hees earned a bachelor's degree in Applied Mathematics from Amsterdam University of Applied Sciences and completed a minor in Technical Business Administration with a focus on continuous improvement at Avans University of Applied Sciences.