Aaron L. is an accomplished Freelance Author with a professional background that includes significant roles in customer experience, safety management, and technical support. With experience at Upwork since March 2017, Aaron has focused on ghostwriting and freelance writing for various publications. Notably, as a Customer Experience Manager at Ada Health from June 2022 to October 2024, Aaron enhanced U.S. operations. At Citizen from November 2020 to February 2022, a role involved developing safety policies and conducting threat analysis. Previous positions include managing user incidents at Milwaukee School of Engineering and serving in multiple roles at Walgreens. Currently pursuing a Bachelor of Science in Public Health from American Public University, Aaron has demonstrated a commitment to professional development and community safety.