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Sam Cunningham is an experienced professional currently serving as a Senior Customer Service and Administration Officer at Whitehorse City Council since August 2023, providing administrative support and enhancing operational processes through SharePoint optimization. Previously held roles include Business Support Officer at Manningham Council and Customer Service Operations Lead at Quad Lock, where responsibilities included system management and data analysis to improve service offerings. Sam's career also includes positions as an Online Customer Service Specialist at OzMobiles and Operations Supervisor at Wildlife Park Hamilton Island, focusing on customer service, staff training, and operations management. Sam holds a Diploma of Visual Art and Design from Massey University, completed in 2014.