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Emmanuelle Poiffaut is an experienced professional in IT support and management, currently serving as an Associate Team Lead at UpSlide since April 2021, with previous roles as a Senior Support Engineer and Support Analyst. Prior to UpSlide, Emmanuelle worked at Ubisoft as an IT Support Analyst, focusing on Salesforce Commerce Cloud applications, and at BNP Paribas CIB as a Front Office Support Engineer, providing application support and user communication. Emmanuelle's earlier experience includes roles as a Junior Consultant and IT Service Manager at Quanteam, a Compliance Consultant at La Médicale de France, and internships in innovation management at Deutsche Bundesbank and web development at Thales. Emmanuelle holds a Master of Science in Innovation, Creation, and Entrepreneurship from EPF Engineering School, completed in 2017.