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Francis Djabri is a seasoned User Experience Researcher with a diverse background in leading UX research initiatives across major tech companies. Currently serving as a User Experience Researcher at UPS, Francis has played a pivotal role in establishing research practices and advocating for user research within technology teams. Previous experience includes a tenure at Meta as a Lead User Experience Researcher, focusing on enhancing e-commerce features, and conducting impactful user research at Walmart eCommerce, Mozilla, and more. Holding an MSc in Human Computer Interaction and a BSc in Psychology with Cognitive Science from UCL, Francis combines strong academic credentials with extensive practical experience in user-centered design and strategy.