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Nicola Dadds is an experienced facilities management professional currently serving as a Commercial Revenue Manager and Deputy General Manager at UPP since June 2018, overseeing 2500 student accommodation rooms in partnership with Swansea University. Prior to this role, Nicola worked with Mitie from August 2012 to April 2018 as a Regional Facilities Manager and FM Delivery Manager, where responsibilities included contract management, compliance, risk assessment, and project management. Earlier experience includes positions as a Senior Facilities Manager at Lloyds Bank and Lloyds Banking Group, where Nicola managed large office buildings and focused on project management and customer service. Nicola's educational background includes studies at Neath College and Cefn Saeson Comprehensive.