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Pinja Puolakka has extensive work experience in various roles and companies. Pinja currently works at UPM - The Biofore Company, where they have held multiple positions since 2017. Pinja'sroles at UPM include Business Solution Lead, Master Data Lead for UPM Biochemicals, and Business Process Lead for Demand to Supply in UPM Biochemicals. Pinja also worked as an IT Architect for UPM's S4 HANA project and the SAP Sourcing in UPM Communication Paper. Prior to UPM, Pinja worked at Accenture Technology Solutions as a SAP Consultant and Team Lead. Pinja has experience in team leading, project management, and change management. Pinja also worked at Tamfelt Corp. as a Project Engineer, Buyer, and Production Planner. Additionally, they had a role as an Employee at dry fabric manufacturing. Pinja's early career includes working as a Dye lab technician at Nanso Group Oy.

Pinja Puolakka completed their Bachelor's degree in Engineering at Tampere University of Applied Sciences from 2001 to 2005. Pinja then pursued a Master's degree in Business Administration with a focus on Information Technology at the same institution from 2016 to 2018. In 2019, Pinja began studying Personal Trainer and Gym instructor courses at Trainer4You, which they completed in 2022. In addition, they obtained certifications in Application Associate-Logistics Execution and Warehouse Management with SAP ERP 6.0 EHP6, as well as Design Thinking from SAP in 2016.