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Sharon Kwong has a diverse background in technical support, management, and customer service roles. With experience at Upland Software, Limelight Networks, and Clickability, Sharon has held various titles such as Technical Support Manager, Premium Services Manager, and Premium Services Engineer. Prior to their tech-focused roles, Sharon worked as a Salon Coordinator at The Beauty Lounge and a Front Desk Lead at Bally Total Fitness. Sharon also has experience as a Testing Administrator at California State University, Hayward. Sharon holds a BA in Fine Art with an emphasis in Digital Graphics & Multimedia from California State University, Hayward.