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Umar Khan is an experienced professional in the field of academic counseling and customer relations, currently serving as a Senior Academic Counsellor at upGrad since December 2021. Previously, Umar held the same title at WhiteHat Jr from July 2020 to November 2021, where responsibilities also included sales management. Prior roles include positions at American Express as a Senior Collections Specialist and at Tech Mahindra, where Umar worked as a Sr. Retentions Executive and Senior Project Representative. Umar's career began at TransUnion as a Senior Escalations Supervisor from November 2016 to August 2019. Educationally, Umar holds a High School Diploma in Business/Commerce from Mumbai University, completed in June 2004.