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Rekha Ubale is an accomplished professional with extensive experience in operations and program management across various industries. As a Program Manager at upGrad since October 2022, Rekha successfully hired and onboarded over 40 trainers and launched six new Bootcamp programs. Prior experience includes serving as Manager of Operations at PlanetSpark, where Rekha led a 25-member team and established live support protocols, handling over 800 tech tickets and 400 inquiries daily. As Operations Manager at WhiteHat Jr, oversight of high call volume operations ensured effective management of 1500+ daily calls. Rekha's earlier roles include significant positions at Pavers England, Physique 57, Ornate Hospitals, Wellspring Healthcare Pvt Ltd, Madcaps, Hometown, and HyperCITY Retail, highlighting a strong background in team leadership, customer service, and business expansion. Rekha holds a Bachelor of Commerce degree from SRI SATYA SAI UNIVERSITY OF TECHNOLOGY & MEDICAL SCIENCES.