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Melissa Forero Mejia is a seasoned customer service professional with extensive experience in bilingual support and sales. Currently serving as a Customer Service Ambassador at Upcall since August 2021, Melissa also holds a long-term position at CloudTask as a bilingual agent since June 2016. Previous roles include a manicurista at Salvadore, a sales representative at HSN, and a supervisor and bilingual agent at Teleperformance Colombia. Melissa's educational background includes a high school diploma from Berkmar High School, earned between 2002 and 2005.